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:: Ordering on line :: |
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Buying online |
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The single-most important thing
you can do is keep copies of all of your orders. If you place a web
order, print out the confirmation and file it. If you place a phone
order, take notes including the confirmation number and file it. If you
place a mail order, photocopy it and file it. After your order arrives,
you can trash it, but until them, keep it! |
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Make sure |
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Take a second look over your
order to make sure you've filled out all applicable boxes, colors,
sizes, quantities, personalization, shipping preferences, etc. This is
your last chance to communicate your order correctly. |
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Knowledge is power |
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Some of the most common
problems can be easily avoided by understanding what a company's
policies are. They are always stated clearly on a mail order form; on
the web, use the link on the order page. Don't just read it, understand
it, it will save a world of headaches. |
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::Best site :: |
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Do not be afraid |
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If you don't understand a
policy, if you want to check how sizes run, if you're not sure how red a
specific red is, ask. Most companies have toll-free numbers staffed by
knowledgeable people. |
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Take advantage |
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To encourage online orders,
many companies offer web-only specials. Free shipping, online coupons
and catalog items on sale are common, and the savings can be well-worth
the visit. |
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